ID Theft & Security Alerts
CURRENT SECURITY ALERTS
Please be aware of a recent scam utilizing computer generated phone calls and text messages claiming to be from a local bank regarding the suspension of the customer’s ATM card. The call directs the customer to enter their card information, such as, card number, PIN, security code and expiration date.
Georgetown Bank, a Division of Salem Five Bank, reminds customers that UNDER NO CIRCUMSTANCES would we ever initiate a phone call requesting personal identifying information of this nature. Please remember that at no time should you share your PIN with anyone nor would we ever ask you for it!
While phishing is one way to obtain personal information, criminals can also collect it by stealing your mail, rummaging through your trash, hacking your Internet accounts or simply taking your wallet.
Once armed with your information, thieves can assume your identity and do virtually anything in your name, such as open a credit card, take out a loan or even file for bankruptcy.
Identity theft is a serious crime. The Federal Trade Commission estimates that as many as 9 million Americans have their identities stolen each year. You may even know of someone who has experienced some form of identity theft. People whose identities have been stolen can spend hundreds of dollars and many weeks cleaning up the mess thieves have made of their good name and credit record. Not only that, but victims also can lose out on job opportunities, be denied loans and may even be arrested for crimes they did not commit.
If you suspect any of your confidential information has been compromised, please call Georgetown Bank at (866) 352-6080.
Sometimes called carding or brand spoofing, phishing is a fraudulent way for criminals to gain access to your personal and financial information over the Internet. They do this by sending phony e-mail messages that purport to come from legitimate and familiar businesses that people commonly have dealings with.
The messages may look quite authentic, featuring corporate logos and formats similar to the ones you may be used to seeing. Often the email will ask for verification of certain information, like account numbers and passwords, to allegedly check or validate your account.
You may then be directed to a counterfeit Web site that asks you to provide information such as your social security number, passwords, PIN numbers or codes that will give criminals easy access to your accounts. Up to 20% of recipients may respond to these scams, resulting in financial losses, identity theft and other fraudulent activity against them.
Email sent within our Online Banking system is secure. In order to access it, you must log in with you Online Banking ID and password. Please do not send the bank confidential information such as account numbers or social security numbers using regular Internet Email, because it is not secure.
Georgetown Bank, a Division of Salem Five Bank, will never send you any email in regular Internet Email asking for your confidential information.
To read more about steps you can take to protect yourself, view the FDIC page on phishing here.
Here are a few simple things you can do to help prevent fraudulent activity committed in your name:
- Immediately delete emails, without opening them, from people or companies not familiar to you.
- Never give personal information like passcodes, usernames or PIN numbers when asked to do so by an unsolicited email or phone call.
- If you are at all suspicious of unsolicited emails from companies or websites you regularly do business with, always call or email them to confirm their authenticity.
- Never send personal information in emails, even to people you know unless using a secure email portal.
- Always be sure to send confidential information through secure Internet connections.
- Keep your virus protection software up-to-date, and run it frequently.
- When using a computer others also use, always log off to make sure that any personal information cannot be accessed.
For more information from the FDIC, click here.